I don't really understand the high praise for this game.. I mean it looks pretty. The mortician stuff is pretty fun and I genuinely enjoyed doing all the tasks while searching for items, but the horror itself is weak and not that great. I'll clarify below but it just seems like another game that abunch of big streamers and youtubers played so it blew up in popularity.
For some genuine feedback, may be a bit harsh / ranty:
Less forced jumpscares, you have a great ambience and setting. You could really play off of it with more subtle stuff making the player think they're being watched without them knowing.
It genuinely creeped me out when I realized some doors were opened when I hadn't been looking or the front door bell ringed. It actually made me a bit nervous trying to figure out whether or not I had to actually care about stuff being open and whether or not there was a intruder on the premise...
Until my immersion was ruined and I realized it was just another generic horror game that heavily relied on jumpscares to do all the work. It's like a stand up comedian tickling someone's feet to get them to laugh at their jokes, it's not actually funny (or in this case scary) and just relies on a basic instinct to laugh. (and in this case it's just a natural reaction of flinching at loud things appearing on screen quickly and it hadn't even made me flinch most of the time because they're so telegraphed and you can tell when it's coming.)
It's a huge immersion ruiner when the corpse does a generic "ooo scarry possession!!! I'm going to point down this way and you're going to be forced into a generic hallway sequence that isn't scary because we already know it's going to just be a shitty jumpscare!!"
I literally couldn't take the game seriously and the ambience / setting was entirely ruined for me afterwards.
To the developers / studios making this. I'm sorry If I was rude / a asshole during my post but you have a chance at making a genuinely good game, don't fuck it up with cheesy jumpscares. I wish you luck.