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Could you please link me some of those posts in the forum? Because I've been searching for 2 hours and I've found posts for those problems, but no answers to how to fix it. I don't even know if the fix they used will work in my case, but I'd like to try.

Here it is:  https://steamcommunity.com/app/863570/discussions/0/1743346190277336308/

I tried all the fixes I found in page 2 (What the pinned message from you guys said to do) and none of them worked. Could I just have a refund? Cos I'd like to put this money somewhere else instead of wait for a CHANCE that someone might find a fix to this exact problem that only I'm having at least right now.

yes sure, but can it be done through itch.io?  I'm not sure how I can do it if I am the one who is supposed to do it.