Hi, is that windows xp? if so, I'm sorry, but I have not been able to test the compatibility of this game with windows XP, the minimum requirements are windows 7 and up.
Sure you have already tried , but if your OS is old try to execute the x86 version.
What graphics card are you using? this game needs pixel shader 2.0 as a minimum.
Sorry for the problems, I hope we can solve it.