Is this the online version or the downloaded offline version?
Have you installed both v2.2.1 Files and v2.2.2 Files (BugFix is not full game)?
Have you made sure that the index.html file is not in the resources folder?
These are often the common reasons as to why the images won't load. If they're still not loading get back to me and I can look further into it.
Viewing post in Community Service [v2.9.2] [Future!Phantom] comments
What device are you using to play the game?
What browser are you using to play the game?
Some mobile users have reported issues with the images loading, and a solution has been provided by another user so let me know if this is the case.
Some browsers also have difficulty loading the game properly. Microsoft Edge, Google Chrome, and Mozilla Firefox, are all able to be tested and work as expected. As such these are the browsers we recommend when playing the game.
I'm unable to test the game on mobile devices, so this solution comes from another user who experienced the problem. They say that they used a file explorer to open the html in Firefox (though I would think Google Chrome should work as well). I imagine this is so that the game recognises the source files and is able to load them.
Let me know if this information helps. If not I can get in touch with the user who suggested the solution and ask them for more help.
I have messaged the other user and asked them if they could elaborate on the solution.
The chat is in one of the public channels on my Discord Server so you're able to view it as well, but I'll also reply here when I get a response from them.