He smiles and then he takes the shampoo and her hair he wet her hair first then he gets the shampoo and puts some shampoo in his hands and starts rubing her scalp then he gets it all over the hair..HE NO THE HEAD SCRATCHES FEEL GOOD AS HELL!
He rinsed our the 2nd batch of shampoo out and took the conditioner and started to softly and gently rubbed her hair making her feel relieved from any stress she had