Hello Visustella!, 

I love your work, has a special touch for me ... i started to support your work. Usually i buy using itch.io web but had some money keep in steam and bought this pack "School Horror" there, but when i download it this pack not was full, i think the archive in Steam is not complete like here: 
-. Character: 24 Faceset images for students
This asset is not included in steam pack. 
So i explain it to Steam support departament that the game ("dlc") is not complete and i want a refund then buy directly here to you. Then they answer me "you up more than 2 hours using",  obviously because i was working in my RPG MV proyect adn this archive is inside it.... so i want to know if is possible get these archives for free because i dont wanna pay two times for the same asset caused  by the desync in archives between plataforms, i prefer spend money in another asset from you. 

Thank you for hear me, and keep good work is amazing. 

Hi latone88, 

The steam version includes shares from KADOKAWA/DEGICA/STEAM and has a different   license from our direct store (Steam version is RPG Maker only, Itch.Io version is engine-free). The "updates" are for the people that bought directly from our store, it's not just faces but a new set of tiles that fit the fantasy pack we had too. RPG Maker Web have the same deal that if you buy directly from the  RM store some resource packs have exclusive assets  as a thanks for the direct support.

Because of said circumstances, I'm afraid I can't give you a copy of the itch.io version. I hope our explanation makes sense.