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Every time I try to play, I get this bug

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I'm sorry, but an uncaught exception occurred.

While loading <'MatrixColor' <'Image' 'images/CGs/Prologue/p_2_lucette.png'> (1, 0, 0, 0, 1, 0, 1, 0, 0, 1, 0, 0, 1, 0, 1, 0, 0, 0, 1, 0, 0, 0, 0, 0, 1)>:
error: Out of memory

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What can I do?

Hello. Thank you for notifying us about this. I'm sorry for the inconvenience this error has caused. May I know the OS of the device you're playing it on and which version you've downloaded? Has the details of the error appear on a gray screen or a .txt?

The error appeared in .txt and I am using Windows. I tried it with both versions it allowed me to download and the same message came up.  Thank you for the swift reply!