I just learned that there's an event going, but my account isn't able to access it. WTF is the deal with that? I just started this game like 12 days ago, so my account shouldn't be particularly old or anything. I've already spent money on this game (I bought 3 hero packs and an extra chest slot), so starting over is not really an option for me. At least, out of principal, it's not an option that I would take, and the fact that such a decision is being forced on me is pretty ridiculous.
Please fix this ASAP. I guess that while the event is going, other players are constantly gaining an advantage that is not available to me. I don't want to sound like a whiner, but I'm pretty pissed off that I spent money on this game, and I'm being excluded from basic gameplay features that are available to other people. The devs have made sure to flawlessly implement the system that accepts money from its customers, but can't seem to be bothered to properly implement extremely basic features of the game.
Out of principal, I refuse to create a new account and throw away the account that I've already spent money on. But there's also no point in me continuing the play the game if I'm going to constantly be at a disadvantage compared to everyone else.