Yeah I get the same result regardless of how I download it. Whether I choose to download it all at once or download the files separately I just get an empty folder and a notice that the download failed. Also, I appreciate you taking the time to help! I'm looking forward to using the assets once I can download them!
Viewing post in Low Poly - Detective Office - Assets comments
Hello, apparently there is no problem for the downloads.
Here are some things the itch team say you can try:
- Are you staying connected to the internet the whole time while the file downloads?
- You should not be using any download manager extensions or programs, they are not compatible with our website
- Are you using any proxy or VPN services? Try disabling them
- You might want to try temporarily disabling your virus scanner if you have one, to see if that lets the download through
- We have a desktop app that supports resumable downloads that you can try: https://itch.io/app