very sorry to hear that, the issue might be that you need a program to run a flash file (.swf file) on your computer. try downloading the application Caspersmoon posted in their reply. otherwise, you can also play it in your browser, just remember to enable flash in the browser you're using. it is also available as a download for android devices which should run it fine.
if you're still having trouble, message me and i'll try my best to help! thank you for the support!