I agree, I totally forgot her name in that moment but it's just a sad state of life situation she was in. In a lot of speculations, she does have some sort of need help in her mental state. The fact that we know a small tad bit of how her mom acts with her but no sense of where her dad whereabout is. We can assume her life at home is not healthy, and for her to seek out on the online for some sort of friendship, comfort, or whatever else reason it could be, when she's in that mental stability is not.....helping her. We know how online can be the death of your own life or the most support you ever felt. It's such a sad thing for it to exist and let alone to happened to a 14 years old..... She receive no help, no support, and no friends in her personal life. :'((