You are describing a very strange behaviour. I will keep upgrading it. But I have some questions for you : did you download the new version (1.0.1) ? Could you activate the license key ? Have you been able to do something with the app, at least try it a little ? Do you have the possibility of trying it on another computer ? Perhaps the answers to these questions would help understand what's happening.
Yes I did download 1.01 and it made no difference the demo was the only one that worked and had to be activated only with a paste keyboard command not by typing it in. it is intermittent in starting and although the software seems to work in changing the characters, no animation operations seemed apparent . I now would like to ask for refund perhaps at a later date to re purchase.