we assume you mean the launchpad wasn't working, the launchpad is first placed with one click, and then the destination is set with another click, most playtesters would accidentally set the launchpad destination to itself, which means nothing happens (we knew this was wrong but it was to prevent a softlock quick and dirty)
also, every single playtester we watched went down all the way instinctually on their first run before recognizing that they needed to go back up, so that one is definitely on us too
Thanks for playing!