Ok so it took me contacting them via that red tab and the email every day for 2 weeks before they finally removed me from quarantine. With my next update I got the same number of downloads in 3 days that I got in the prior 6 weeks because you get a visibility bump with updates. I thought people just thought my game looked like crap. I was in quarantine for a year like this and just finally got the bump I should have gotten from the beginning last week.