Thank you for playing and your video!
I love videos and you're the first. The feedback you gave says a lot more actually than you think it might.
I am devastated that there were frame drops for you, I spent a ton of time optimizing, so sucks to see it, but thank you for showing it in the video so I know where to focus next.
As for your main issue about direction, it's 100% my fault that you didn't find it: the guy in the bathroom has a tutorial quest, and your laptop gets emails with directions.