Hi Tjtheblackgeneral,
Please send us transaction details / reports you have received from the payment system. We will check.
In your account I see attempts to hack the game. That's why we need a validation, that you made a valid purchase. If you didn't receive receipt - you should contact payment gateway support to give it to you. Than, send us that receipt, we will validate it and add crystals to your account, if we confirm the fact of purchase.