If you need help you have to get a fine that allows you to play the game a new phone or if you have the phone update your phone if that doesn't work get a new phone and if you're not crash it's worth for me because I got a strong phone so I just get a new phone actually allows you to play it it works for me you probably just have an updated your phone have like a trash phone get a new phone that will help I got that new phone and he gain works for me doesn't crash doesn't like