I did that but I dont know what to do next though her story is incomplete and the other elves are locked. It seems that the only way I can get it is by using a cheat to max out affections and shit
After getting the challenge letter did you go back to ellen and start the challenge?
If you did the challenge then it might just be that enough days after the challenge haven’t passed for the next event to activate and you just need to keep going down to the lobby every morning until it does.
