there will be minor customization options like tattoos, piercing, some transformation elements, but i don't think global changes like hair and eyes are possible with how the game is set up, would require adjusting hundreds of images.
To have some player choice tho. I want to give some customization and variety in some smaller event chains / locations, where you can pick disguise to use, or who to body swap with, maybe small room decorations, stuff like that.