I am not responsible for how you streamed the game. TikTok recommends that streamers follow the live streaming guidelines. Make sure you have your camera on during your stream, are active and interact with your viewers, and keep your image moving.
There will be no refund because you refused to follow TikTok's live streaming guidelines.
Until proven otherwise, I have never seen a car salesperson refund a car because a customer got a speeding ticket on the highway...