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just downloaded it and tried launching it, but I couldn’t reproduce the same issue on my end.

These are the minimum and recommended specs for the tool I used—does your system meet them?

Minimum:

  • Requires a 64-bit processor and operating system
  • OS*: Windows 8/8.1/10 (64-bit)
  • Processor: Intel Core 2 Duo or higher, 2.0 GHz or above
  • Memory: 4 GB RAM
  • Graphics: DirectX 9 / OpenGL 4.1 capable GPU
  • Storage: 1 GB available space

Recommended:

  • Requires a 64-bit processor and operating system
  • OS*: Windows 8/8.1/10 (64-bit)
  • Processor: Intel Core 2 Duo or higher, 3.0 GHz or above
  • Memory: 8 GB RAM
  • Graphics: DirectX 9 / OpenGL 4.1 capable GPU / NVIDIA GeForce GTX 750 or higher
  • Storage: 1 GB available space

Sorry, I couldn’t come up with a specific solution.

(+1)

That's fine, I think i found the problem. you said the processer had to be 2.0GHz or above,  and my processer is only 1.20GHz.

Now I know how to fix this issue

Thanks for the help