That's unfortunate to hear, my sincerest apologies. They seem to be working out for everyone else, could you please describe what exactly is happening with them when you try to interact with them? Or is nothing happening at all?
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That's . . . bizarre. The tutorial does have the player ship in it, but just as a slide-image. The "background" is supposed to be there too. Because it is a slide it doesn't have any enemies in it, it isn't an actual tutorial level. Calling it a "tutorial" is a bit misleading because 'tis just more like "instructions" since all it has are still-images. What's happening with the settings makes no sense though . . .
Maybe this game is too powerful for your device? Although I doubt it. Does this problem exist with the exe or the browser-version?