Post by g6k4 in Combat RPG - 4500K Characters - Animations - Backgrounds - and more!. comments

I purchased the default option in the bundle interface. But when I downloaded and checked it, I found that it was only the starter pack instead of the full pack, which doesn't match the promotion in the bundle interface. I actually wanted to buy the full pack. What should I do now?

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g6k46 days ago (1 edit)

My email address is: 3531....@qq.com

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g6k46 days ago

👀🫪

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BKX15 days ago(+1)

According to your payment history, it shows that you only paid $4.99 for the Starter Pack, but the full content is worth $25.

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g6k45 days ago

Yes, I found out after my purchase that the full content costs $25. But if I buy the full package now, will the previous $4.99 be refunded?

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BKX14 days ago

You can request a refund if you haven't downloaded anything, but don't worry, I'll do it manually.

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g6k44 days ago

OK, now I have purchased the full version of the content.

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g6k44 days ago

I submitted a refund request for the starter pack to the itch customer service. I don't know if it has been processed yet. This is my first time purchasing materials and submitting a refund request on itch, so I'm still quite confused. Haha.😂

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itch.io

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