That was the same for me, but I had found the private message my first try at the game and was able to add them as a friend, but Laguna still never messaged me :( I’m wondering if completely scrubbing the game from my computer and redownloading might help, but I’m not sure where the game stores it’s other data. When I delete the game folder and redownload it everything I did (adding prplsqrl, all the reminders etc) persist.