Subject: Paid for Full Version but Only Lite Version Available
Message:
Hi,
I purchased the Full Version of Content Manager through Itch.io, and I received my key. However, my Itch.io library still only shows the Lite version (7 MB, version 0.8.1976). There is no Full x64 download available in my library, even after logging in and checking all purchase pages.
It looks like my key was issued, but the Full Version download was not unlocked on my Itch.io account.
Could you please link the Full Version to my account so I can download the correct x64 build?
My purchase details:
• Account: Kevin cull
• Email used: thegun1@bigpond.com
• Purchase date: 28 August 2023
• Key received: (you can paste your key here)
Thank you — I just need access to the Full Version download.