Hi Mitkitty!
It's Pasiphae here! The Head of Creative at Fireseeker Corporation (Sis to the incredible, Icarus)!
Absolutely love that you played our 'Giving the Best Experience'. We love it when people take the time to reach out and tell us about their encounter. We're so sorry to hear that Youri wasn't available for your experience, but he'll be up and running again soon :)
Please don't worry about Rakki, he is isn't lonely or tired! He is actually very happy and nothing is wrong :)
Rest assured, you'll see him again very soon!
Always giving our best,
Passi ✨