Post by ToastyCatStudios in RoleWorld Cleric Package comments

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ToastyCatStudios29 days ago (3 edits) (+1)

I bought the bundle, and it comes only with the Free items? It’s missing a lot of the tiles. Can I get a refund please? You would think I would get the ROLEWORLD CLERIC.zip But instead I get ROLEWORLD CLERIC FREE.zip….

Sazy29 days ago (4 edits)

Hello, Im sorry, I just realize this error, I don't know why it's like this and I don't know how to edit individual package it in the sales dashboard, maybe if there are other creators who read this comment can help me. I don't know if a PayPal refund will return the funds in full because there are partner fees and other deductions that have been deducted when I receiving it. I can send both the complete package items to your email if you want, or choose to refund, please reply to this comment, again sorry for the mistakes

The Ed28 days ago

Have you tried refreshing the page and then redownloading the files? The first time I bought something it also didn't appear, maybe it's just not updated yet

ToastyCatStudios28 days ago

It’s still displaying the FREE.zip version for both Cleric and Wizard asset packs

ianov2 days ago

I sent a Discord friend request.

ToastyCatStudios28 days ago

You might want to get this sorted out with Support or remove the Sale before others buy the bundle like I did. I’ve reached out to support about the issue as well. But it’s the weekend so I probably won’t get a response for a few days.

Sazy28 days ago

Hello, I've included a note in the sales description. If there are any issues getting the free items, I'll send them via email with confirmation in the comments first so I know there is people with the same issues. How about I email you both complete bundles right now? Is that okay with you?

acelord9925 days ago

I also am experiencing this error with the bundle after purchase. Would you send me the full versions?

Thanks!

Sazy25 days ago (1 edit)

Sure, may I know your email that connect to PayPal, so I can check first? There so much email data I've get, so I don't know which one you are.

acelord9925 days ago

Thanks Sazy! I emailed you.

Sazy25 days ago (3 edits) (+1)

Sent it ^^

ianov2 days ago

hello, i bought the bundle, but it just downloads the Free Version as well... how may i receive the full product?

Sazy2 days ago(+1)

suree

itch.io

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