My project has been de-indexed since mid-August and I am not sure where to go from here.
History: I published version 1 of "Stripe and Bind Casino Games" (https://ratsguy.itch.io/strip-and-bind-casino-games) in June of 2024. It is a free NSFW game. Over time, I made modifications and even completed version two. It was re-indexed and each time I updated it. It would be re-indexed in a very short time, but usually not more than a few days. I took a break during the summer and thought about what I wanted to put in version 3. So in mid-August (unaware of what happened in July), I posted three files that were the start of version three. It immediately became de-indexed. After waiting a 4-5 days I looked around here to see if anyone else was having issues. That is when I found about the credit card issues with NSFW content. Looking at my account and view and download graphs it became apparent that my project was de-indexed in mid-July when every NSFW program got de-indexed. It also got re-indexed at the end of July when you did this re-indexing of all the free NSFW . After adding the files for version 3, it became de-indexed.
About a week later, I clicked on the above "contact support" link and sent an email. I Inquired if my project could be re-indexed , I also inquired if every modification I made to the project would automatically de-index it. I got no response. At this point in time, I have still heard nothing.
So I assumed that "support" was too busy trying to figure this issue out and was too busy to respond. I decided to just give it some more time. I hoped things would get straightened out with some time. I was also hoping to get some sort of email about the "contents warning page" that you you mentioned above.
So I proceeded to work on my next up date for version 3. I didn't upload anything. As I got near to completing the update, I looked around on the forum pages to see if anyone else was having issues with NSFW programs and indexing. I was hopeful because I saw a post where a NSFW wasn't indexed because it hadn't been properly marked free. After that was done it got indexed.
So.... last week (Thursday, I think) I uploaded my updates. I was hoping that whatever issues happened in mid-August had gotten resolved and it would be indexed after the update. Well, it didn't happen. It is still de-indexed.
I have read thru all the documentation about NSFW programs and I pretty sure my program does not break any of those rules. And if I have missed something in that regard I would be more than happy to make changes that will make it comply. My program is marked as NSFW and free as it got indexed at the end of July. As mentioned previously I tried to contact support and I have gotten no response.
So I am at a loss of what to do to get my program re-indexed, so I decided to try to post my inquiry here. Hopefully, that is okay.
So my two big questions are:
1) What can be done or what do I need to do to get my program re-indexed?
2) If it does get re-indexed, will it become permanently de-indexed at soon as I add an update, like it did in mid-August? Will I have to go thru this process every time I make and update?
Thanks in advance for any help you can give me to help get this resolved.
RatsGuy