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I am sorry to say that I never got it resolved. I downloaded some software to look into the game files and could tell that there were additional events that I was missing. However, the way the program is structured, I can not tell exactly what affects what. Unfortunately, you will need to rely on the authors themselves as they will know how the system works better than I.

I suspect that the hint the fortune teller gives is labeled wrong or is misleading. The events I was missing were specifically related to Vivi, not Glace though in both cases, you need to be in the puppet to trigger it. I suspect there is an error with flagging, with something either missing to trigger the flag (being a certain level or doing a certain event or having the spirit attunement a certain way, etc), or the flag is permanently disabled on choosing a certain action (progressing too far into the main story, being too high a level, etc). However, I could not tell which it is.

Also unfortunately, I can't tell if the "bug", if it is one, is limited to certain playthroughs - that is doing specific things in specific orders is what causes the issue - or if it is related to game version - that is, it is an issue for everyone on the public version versus the patreon version, or it is only an issue for those on a specific range of version. There are just too many unknowns and I am not proficient with the game software enough to answer in any definitive way. Worse still, the missing events are so far along in the game, that it is too cumbersome to simply start a new game and test different variables. All I can say is that the events do exist in game but are simply not triggering.