The game does not autoload saves unless you are able to click a button on the main menu. Does it reach the main menu at all? Also, which os are you using btw?
Have you tried clearing the cache? One of these usually works:
- Restart Your Device: A simple restart can clear temporary RAM issues and get apps working correctly.
- Clear Cache and Data:
- Go to your phone's Settings.
- Navigate to Apps (or Application Manager) and find the browser or game.
- Select Storage and tap Clear Cache.
- If that doesn't work, go back to Storage and select Clear Data (note: this will erase all app data and login information).
- Update the Game and System: Check your device's app store for updates to the game, browser (if using Chrome), and the Android System WebView app. Also, check for any available Android system updates.
- This Loop:
- kill the application (don't let it run in the background)
- change your wifi status (if off, turn it on, and vice versa)
- restart the game
- if it still doesn't work, repeat steps 1 to 3, which will eventually work after several attempts.