How do you get Rose's contact item? I seem to have hit a wall here and cannot figure out what I'm missing. Ramos implies she can get me in touch with others but that dialog seems to be a dead end and there's nothing in her shop.
I'm stuck after unlocking the shackle, and repeating it just gives me me currency that doesn't do anything since I can infinitely buy Formation Smashers for seemingly no cost. I've tried getting every duration of shackle, getting no shackle, nothing seems to give me anything new.