Hold on, let me check to see if it is not bugged. Btw, are you hold down any of the movement keys together with the action key (Z)?
Can you send us your save file? That way we can test and if we move past it, we'll save it for you and send it back.
Why don't you join our Discord, we can help you easier there (We are also more active there): https://discordapp.com/invite/uupkYJU