We focus primarily on addressing support issues through our support desk, especially payment issues as they often involve the exchange of sensitive information that we don't believe should be discussed on a public forum for security reasons (both for us as the marketplace and for you as the seller).
We apologize again that we haven't been able to efficiently address your issue in a timely manner through the support desk but we appreciate your continued patience, and we don't expect you to continue to have payout issues once the tax information issue has been resolved.