can someone tell me whats wrong with the game, the last time i played it was either chapter 4 or 5 and i never play it for a long time and now i open the app and it was updating to 100% but now the game is stuck there and it wont start
You need to clear the game files and let them load in again. If you're on Windows, search %LocalAppData% in your start menu. Then find the folder for this game and wipe it out. On next load, it'll start from 0 again but will be a fresh installation.