Hi, the game should run Windows10 or higher out of the box, but from that error message it sounds like a PC-specific issue. You can try the following:
- Make sure your operating system is up to date
- Make sure your graphic driver is up to date
- Make sure you have at least "Visual C++ Redistributable Packages for Visual Studio" 2013 and 2015 installed on your PC (if they're already installed, try to uninstall then install them again)
- Try to redownload the game through a different browser
If none of these work, there's a chance that your system might have some corrupted files, in which case you'll have to Windows specific tools to repair it (e.g.: SFC Scan)
