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Android download doesn't work. Once it's downloaded it just says "file cannot be opened"

What version of Android are you on?

(-1)

Also, did you extract it?

version 15 on S24 ultra and it cant be extracted. The download completes and when you tap it the only thing it says is "cannot open apk" no other information is given. An outside extraction tool shouldn't be necessary for APKs

Well, I'm not sure why that would be happening to you.

I recommend you do try a different file manager app/extraction tool, if you haven't already.

those aren't required. Android has built in extraction software that when the files aren't corrupt it handles it for you. It's not something unique to my phone. If people are needing 3rd party software to access your APK files you should state that. At this rate I'd rather just get a refund cause it seems you don't have an interest in fixing the issue- you got my money so you don't care in the slightest. What a shame. 

It's fine though at least now others can see this exchange before choosing to also support you.

I'm very sorry you had this technical problem, I would like to help. I can confirm the files aren't corrupt considering no other testers or buyers reported this issue, which is why I asked you to try a different file manager before any other solution.

And we do already suggest using a third-party extraction tool. If you look at the download page, the included video for Android users recommends Files by Google (https://play.google.com/store/apps/details?id=com.google.android.apps.nbu.files).

You're the only creator I've purchased from and interacted with that has these issues. Every other APK I've downloaded from itch hasn't required a 3rd party program. It's fine I've just learned I won't be purchasing your content moving forward, good luck.