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(+3)

Hello,

This is just to inform you that come of the end of May, I may stop supporting your game and you on Patreon.

I really do NOT want to do this, but Patreon made some change to how one logs into their site and, since the beginning of May, it will NOT recognize my email address. So now I cannot log into my Patreon account and I cannot get to any of the pages of the Creators I support, such as yourself, and your content there.

I contacted Patreon about this weeks ago and they have admitted they caused this problem, but they seem in no hurry to fix it, assuming they are actually even trying to correct it.

Since I cannot access your content on Patreon, there is no point in my making payments there and I will just have to buy or get what I can here on Itch.io.

I'm very disappointed by this since I have been a Patreon supporter since September 2022. I've given them until this Friday, May 30th, to solve this, but if they won't or can't fix this problem by then, well, I'll contact my bank and have Stop Payments put on all the Creators I support.

Again, this is so you know and you know why.

-- Tom Sr.

May 27, 2025

**

(+3)

Thanks for letting me know, Tom - and hope that your issue is resolved by the end of May. if not, be aware that I also post on Subscribestar, and you can find it here: RanliLabz on SubscribeStar.adult

(2 edits) (+1)

Hi Tom Swift,

I saw this message today. That's terrible to hear. I'm planning to join Patreon as well but now seeing your story I'm kind of a bit reluctant now to join. I'm not sure what type of games I should support though as there's a lot. 

Anyways I have to go now. You have a wonderful day and may that issue be resolved.

Kind regards,

IM

The problem was FINALLY fixed a few months ago. 

Though I found out by one of my attempts to sign in -- and IT WORKED -- and *not* by them telling me the problem had been solved,

The "problem" was I have a very old email address -- coming up on 25 years -- and unlike the vast majority of email addresses, my "@" part has 2 dots -- "." -- in it and not the now standard one dot.

I've had a few problems with this is past years, but never one as annoying or long-lasting as happened with Patreon. 

As far as what Creator and their games you want to support on Patreon, I would say, what games do you LIKE to play that are here on itch/io and does its Creator have a Patreon account? (Some do not.)

I support about 4-5 different games, all basically at the lowest tier because that is all I can afford, and I play ALL of those games -- and I look forward to playing them! And there are a lot of pluses with being a Patreon supporter, including early releases of games, and often special things like additional images, voting in game-related polls, and sometimes even mini-games for Patreon supporters only.

I've been a Patreon member for about 3-4 years and never had a problem with the site until This THING with the email happened to me. Personally I find the more that Patreon stays out of the way of its Creators, the better it is for everyone.

So, I'd look on itch/io and see what games you like and what you actually play, and then read the info about those games because if the Creator is a Patreon member, you can be *sure* they will mention it in their itch/io posts! And then just click on the link!

**

Hi Tom Swift,

Thanks for the information and I'm glad your issue was resolved. Lastly, I already know of two or one game I'd like to support..

Anyways you have wonderful day, Sir.

Kind regards,

IM