The art for this was really cute! I felt a bit of a panic as the game started and I tried to click on things to figure out how to serve customers, before noticing they were being served automatically. Maybe a little explanation about what the player is supposed to do would have been nice to start? Anyway, the dialogue between all the characters was utterly hilarious and a very fun story overall. That said, I felt like the actual gameplay of unlocking upgrades did not really have any impact on the story - it seemed like the events in the story just were unlocked based on time? Maybe it would have worked better if each chapter maybe was unlocked by hiring each new character or something so that it felt like I as a player had an impact on the pace of the story?
Overall, really cute concept!