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I bought the game previously. I came to download the new version but the page for my download says nothing is available for download.

Thank you for reaching out. It seems that the issue might be related to the subscription level at which the game was purchased. For example, the game could currently be part of a $10 tier, which might differ from the level of the subscription you originally bought it under. This might explain why the download isn't available. Could you double-check the tier of your previous purchase or provide more details about the transaction? That would help clarify the situation!

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Yes I have the game at the $3 tier.  Is it possible to just pay the difference? Maybe If I buy the $10 you can refund the $3 purchase

Hi, we haven't tried doing refunds on this site yet, but I think it's possible.

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Alright I have purchased the game for $10, if you find out how to refund the earlier purchase I would appreciate it.

Thank you so much for your support, yes we have made a refund request. We don't know how long it will take though. On average it should take about 3 working days.