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Hello, I'm having trouble accessing the data on my phone. It always says "Access Denied" or "Completed with Error." I used Shizuku to try accessing it, but I'm still getting the same result. How am I supposed to back up my save file on my mobile phone? Any help would be appreciated.

Most likely transferring the save is not possible, use new game - > select the desired chapter. After the renovation we will try to solve the problem with saves and their transfer.