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Hello, we apologize for the issue...We tried replacing the file, please try again. If the download is still slow, please let us know your country, we will try to find out the reason of slow speed

still no luck, is it possible to get a refund?

We are truly sorry for any inconveniences you have encountered because of us...

You can write to Itch.io support for a refund because we can't cancel payments.

Could you please tell your country, we are trying to find out the reason of low speed because not all players face this problem and download build quickly.

im in the uk never had any issues before , i have put a support ticket in to itchio thanks.