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My team and I apologize for the inconvenience. If you don't have WinRAR installed on your computer, that might be the issue. Please try installing it and let us know if the problem persists. Thanks for your feedback!

Hello! Do you have Discord? That would be the best way to get in touch with us so we can assist you more efficiently. However, in the meantime, we recommend using an online conversion tool to convert the RAR file to ZIP if your computer only supports ZIP files. Alternatively, you can extract the contents of the RAR file using an online extraction service. If the issue persists, feel free to contact us on Discord. My username is linverfal.