Hi, JohnD113! We appreciate your support and feel bad that our game is not up to your taste.
Some things to clarify:
1. You have the right to dislike our game or not. However, calling us "mediocre" is just a projection of yourself more than anything (with all due respect). We are growing as we go...
2. This game here on Itchio, and the on on Steam do not have the same management.
3. Even though, this game on Itchio's a spin off of the one on Steam, the two games are completely different.
4. Support@itch.io t is the one who deals with the refunds. Just have a little more patience... Thank you!