So... this is really, really good.
It's the third game so far that shifted me from the "game jam review mindset" to "sit down and enjoy a game" mindset. The service-oriented drone theme and the comfy, cozy, simple service game are a match made in heaven. The characters were a delight, the world was subtly conveyed, and you implemented multiple senses of progress (upgrade chips, more dialogue, more features) to keep the experience fresh. It's also an incredibly polished game -- little sound effects, mantras that shift based on your chip choice, and a veritable buffet of little snippets of praise. The fact that the end screen gives you more praise depending on how you did is the cherry on top. Good gameplay, good polish, and great harmony between themeing and gameplay. Very, very, very good work.
If you continue to develop this -- and I hope you do -- the one thing I'd request is the ability to switch drones in the middle of an action. Currently, I can swap seamlessly during movement, but if I click on a destination (customer, food desk, charger), I'm locked into that action until I complete it. I got around this by moving as close to the destination as possible without clicking on it, but that seemed more metagame-y than intended behavior. Fix that, extend the story of this (really quite interesting) world, and you've a cozy game I could easily see myself losing hours in.
...more than the hour I already lost, anyway.
Drone is happy. Drone is a good drone. Drone is grateful for such a wonderful game ^w^