I'm using computer windows to download this and it has always been fine but from 3.16 onwards everytime i try to extract files from the zip file downloaded it freezes and i've tried deleteing it and re-installing but nothing works. what should i do?
How is your storage space? That sounds like an issue that occurs when you don't have enough room in your hard drive.
I got 60GB free space, but the problem is resolved now. i needed to update and re-start the computer.