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I have just reviewed all of your PayPal and itch settings and found no problems with them💦.
We are very sorry for the inconvenience, but may we try again?
Alternatively, you can sell directly through Paypal if you tell us the name of the product.

mitsugetu8@gmail.com

Since you may not feel comfortable buying directly from us, you can also buy the assets from distributors such as UNITY or FAB (Epic games).
(ItCH's selling price is the cheapest since we deduct the commission fee).
We apologize for the inconvenience of not being able to deliver the product immediately.
I will help to improve this situation as soon as possible.

Hi, thank you for your answer and suggestions and I'll take them into account! 

I sent an email yesterday to your address(mitsugetu8@gmail.com) which will more clearer to state what my problem is. My email address is assets@luckycalf.com. Maybe we can communicate by email directly. Thank you.

(+1)

What a surprise!
I am very sorry!
I had missed it because it was classified in my spam folder!
I will reply to you via email!
Thank you for sending me the message!
Thank you!✨