Hi synn! For launcher issues, please start by checking that you have enough memory and disc space on your device as listed in the Minimum System Requirements on our game page. Additionally, you want to make sure your internet connection is fairly stable.
If you're still running into issues despite meeting those criteria, email support@alterstaff.io and include details like your device specs so we can narrow down the issue and help you as meaningfully as we can! 💖🔪