HI.
I've never received a complaint from desktop users, many people can play the game, but today I received one from a mobile user on Samsung Internet browser and Samsung Chrome. The user gets :
"AccessDeniedAccess denied.Anonymous caller does not have storage.objects.get access to itchio.html/1865915/chapter_01.html"
I read the previous message from an admin :
You are trying to request a file named NewFile.txt but you uploaded a file named newfile.txt. Files are case sensitive on our server, unlike Windows and OSX.
The fact is, in my case :
- it works for some users, it did not work for others.
- The file mentioned in the error message no longer exists in the last imported package.
- before I used to have an index.html (custom splash screen) with a play button to go on chapter_01.html (game engine default)
- now I just have an index.html (game engine default)
I do not understand why the plateforme is sending some user to this old url from on old package...
I need guidance :)