DM Helper

Your Ultimate Virtual Tabletop for Tabletop RPGs · By DM Helper

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Can't run DM Helper.

A topic by TheDapperDerp created Jan 02, 2020 Views: 282 Replies: 6

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TheDapperDerp4 years ago

When I try to run the program I get the following error message, "The program can't start because MSVCP140.dll is missing from your
computer. Try reinstalling the program to fix this problem." I have tried reinstalling but it didn't fix the issue. I downloaded "DM Helper Windows 64-bit release v1.4"

DM HelperDeveloper4 years ago

That doesn't sound good at all! Unfortunately, this sort of thing is very difficult to debug remotely. What system and version of Windows do you have?

TheDapperDerp4 years ago

I have an acer TravelMate 7730 with a GeForce 9300m gs 256mb GPU and an intel Core2 Duo T5870 @ 2.00GHz running Windows 7

DM HelperDeveloper4 years ago

Further questions - is that a 64-bit Windows 7 Version? Which Edition of Windows 7 is that?

Thanks!

DM HelperDeveloper4 years ago

The missing DLL belongs to the Visual Studio redistributable package, which may not be pre-installed on your machine.

Can I ask you to try installing that package from Microsoft (link below) and let me know of that fixes the problem?

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-d...

Good Luck!

TheDapperDerp4 years ago

Thank you. It works now.

DM HelperDeveloper4 years ago

Great!

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DM Helper

Can't run DM Helper.