As someone who has worked extensively in customer service - this is it. This captures the feeling of staring into the eyes of a customer that has just tried to return something that's not even from your store. It's totally that feeling of sitting in your car during break and wanting to scream. I loved every minute of this, although I'm not sure I'd like to relive my actual store experiences. This game was a thoughtful, unnerving look at being in the belly of the beast and I loved it. There's really a depth here that resonates with my inner faceless employee. :)
so, I've noticed that I'm unable to get the last union card that I need to finish the game properly, due to handing the car person the wrong tape, is there anyway to fix that?
A lot of the game is really left up to interpretation and the story isn’t necessarily linear, but there are a few wikis and a TV tropes page out there compiled by fans if you want more info.
Thank you for the hint :) It's a shame, that nobody did a video analysis on both the ''No Delivery'' and ''Sorry, We're Open'', though. Not that I'm too lazy to analyze them myself, It's just that both of the games are deep enough too dive deep into the explanation of their overall story and meaning.
In my opinion, both the ''No Delivery'' and ''Sorry, We're Open'' are a perfect example of games which depict the mix of living an everyday working life and being stuck in a limbo/hell of sorts. For some reason, I find this type of horror games especially fascinating, and your games, I think, set an example of doing ''mundane job, but in hell'' type of plot right.
the other freezer door leads to the same place, just to the other side of the table in the stairwell; it just gives you another freezer key to replace the one you just used to get in.
It’s just a small event you could miss when choosing which freezer door to go thru
Absolutely amazing game. You have truly mastered your sense of aesthetic with these games and I always look forward to them!
I love all the analogous statements made by the game, while also giving the player room to interpret things based on their own experience. Personally, I love the nuanced take on how corporate entities and the general public, while not purposefully, have teamed together to remove humanity from employees on any rung of the corporate ladder.
Things I love about this game:
* The gameplay structure is a bit more coherent than ND, while I loved No Delivery's gameplay, the routes to get to an ending felt all over the place, and you could be traversing the ending route without realizing, because there's no clear answer on your current direction. This game did well with allowing a slightly more clear path to the endings while also having "quasi-endings" through side quests.
* Delicate balance between dark-humor and just pure dark tones. While I appreciated the dark humor in your other games, I felt that they weren't as delicately traversed as this game was.
* Piece-by-piece storytelling. The story had a bit of a "trickle-down" (lol) affect where once one portion of the story clicked, everything else became all too familiar and easier to see. I liked that there was more dialogue in this game and a bit more narrative.
* Just a specific example, but I LOVED when you showed the person in the car the outcome of the self-help program. It was perfect.
I ended up still having a few questions even at the end of my playthrough, but I haven't replayed it yet. I am confused on who the victim was at the intro of the game (manager? employee? someone specific?) and the outcome of delivering all of the missing lunches (one thing though, is that I loved the subtle way of being able to grind out lunches end-game if you accidentally ate too many, however ironic it is). I did receive what was in the fridge after delivering all the lunches, but I didn't know if there was a more clear reward.
I would love if your next iteration could show your horror take on working at a restaurant. One suggestion could be a reliable navigation system, like a map (I understand some secrets are meant to be explored without the use of a map, but perhaps a map could unlock after finding all hidden rooms, this could help since there's a good amount of backtracking and I would forget that some areas exist.)
It's come up that it isn't immediately apparent as to why the commissioned soundtracks for this and my other projects were updated 3 months ago. Please be respectful when mentioning or discussing this topic, and for any future reference, I'll place my stance here:
In short, I apologize if my games' original experience is hampered in any way because of the updated soundtrack, please know I have done my best to separate my games from this and their original commissioned soundtracks, and have been moving forward since I've been made aware.
I have done my best to separate my games from this and their original commissioned soundtracks and have been moving forward since I've been made aware. I apologize for any distress unearthing these facts may have caused.
What on earth do I do with the crate key? Does it get me the second fabric scissors? Also fantastic game again, just as good as No Delivery, keep up the fantastic work man!
There is a also a Save Data: Department item. You can find it in the Butcher's Shop outside the Grocery Parking Lot (one of the bags behind the shelves in the back)
And the RPG Crafter game is in the Computer in the Home Store's Manager Office, in the "Documents" folder. Just select the "Continue" option and you can select the Save Data there.
Basically, at the end of this quest, you'll be able to get the second Fabric Scissors from the TV in the mall.
You can use the Floppy in the TV at the Mall to get the scissors. The VCR Box is given at the end of the Donuts Shop quest, just give all the Union Cards and they'll show up at the ending area to give it.
Don't know if longplays are what people are looking for here but WOW is there a lot more than I expected! Enjoying it so far and excited to finish the ending next stream! Thanks Oates! c:
OK, I have actually finished the game now. I actually took the time to fill out the entire (I think) Employee of the Month wall because I was looking for the last quarter. I found it eventually. It's pretty good. I think I liked No Delivery better, but I'm still very happy with my purchase.
I think my only complaint would be grocery and department store are just more of the same after the home store. They go on a bit too long, though I did like the stuff with the mannequins quite a bit.
Had a weird problem with the corporate dungeon. The first time I went down there, I spent like five minutes going through and finally turned around. Got out immediately, so I figured it was a looping dungeon and maybe I need a key item. Never figured that out, though. Eventually, I tried going back and found the end just fine. I don't know if I left too soon the first time or what. I didn't realize I could run yet, so that's entirely possible.
mechanically i think this is a step up, but narrativley feels a bit directionless? i have the 3rd industrial cleaner and nowhere to use it, i searched the store high and low, but nothing. am i supposed to just keep doing shifts? or was i supposed to die to progress?
Just finished it with all endings, and wow. This was the most intense one yet from you! The combat was brutal to begin with, and I lost several times until I... uh... stopped fighting and just messed around in the world and found that you gotta spend money to make money. But by the time that clicked, I was so distracted by how expansive the world was it was a wholly different experience. The themes explored here are I think also messier than your other games? But you do them a lot of justice!
I think there's only one thing I missed, which is what to do with the crate key. I at least don't think I used it anywhere, but I could be wrong? Everything else I've accounted for.
Hey Oates, question for ya. I think I basically got the order of everything figured out, but I need another scissors. I looked in the two places you mentioned elsewhere, and I did all the available shifts. Are the scissors in Dp shift or somewhere else? I already used one scissors, and I've looked basically everywhere else.
You get the second scissors by finishing the RPG Crafter minigame in the Manager’s Office at the Home Store. You’ll then get an item to use in the Mother Mall to get the scissors.
In the minigame, you use those Save Data items that are found in the locations outside the parking lots of the other stores. Hope this helps
Ohhhhhhh. Okay so there was an item from the minigame that I got I forgot about. Thank you. :) That makes a lot of sense. It must've not clicked with me.
Lovin' this game a ton so far, gave a little more detailed feedback on DA. But I've got even more feedback than just that. You're a genius with horror narratives and narratives in general imo. The fact that you reuse assets and code from as far back as Day Dreaming Derpy while adding new stuff and refining it all into a mix of genres is so excellent to me. It's a collectathon RPG. No stats. I love it. Especially because one of my biggest gripes with a lot of RPGs is that they mostly revolve around stats. Status effects are basically unnecessary 9 times out of 10. As well as buffs and debuffs, despite the option existing. Having a game that relies on its mechanics to be fun, engaging, entertaining, and consistently interacting and thought provoking is the best. It makes me think of Inscryption a bit, in how it functions. It's constantly keeping you on your toes, constantly thinking about your next move, even as you get stronger. It's not about just mashing A to win or using one single facet of the gameplay or spamming basic attacks.
This turned out to be one of my favorite recent horror games. The early difficulty curve is kind've brutal, but once I built up enough cash, I could keep my head above water for the rest of the game.
The present plot is extremely good. I found the union and solidarity themes touching and effective. I feel I don't see that in horror games (workplace-set or otherwise) very often.
I did notice there is less music here than in No Delivery. I was a big fan of the louder music there. I still liked the sound design overall, but this games soundtrack is more muted and sparser than I anticipated.
Im struggling to find the VCR box for the cassette tape, and where exactly do I put the smiley and resignation letter? i got three quarters already but now I'm stumped lol
edit: never mind! i found what to do haha, I was just being silly. I loved the game a lot; oates you always make really cool and interesting things. i remember getting no delivery, and npbody's home. i also remember how excited and happy I was when I found you were making this game!! I cant wait to see what you make next!!
i actually need some help it seems like I may have soft locked myself if that is possible. It feels as though I've gone everywhere poosible but the last area which seems to be a mall with caution tape that requires fabric scissors to get through. Well I've searched all locations multiple times to try to figure out where to find them but no luck could I get a tip.
I haven't posted a youtube video but I've been streaming the whole process if that would help. https://www.twitch.tv/tyview
At that point, you would now be able to go to the areas outside the Grocery & Department Store parking lots (where the flickering lights are at the bottom left & right points of the parking lots)
From those locations, you'll find what you need to progress
← Return to game
Comments
Log in with itch.io to leave a comment.
As someone who has worked extensively in customer service - this is it. This captures the feeling of staring into the eyes of a customer that has just tried to return something that's not even from your store. It's totally that feeling of sitting in your car during break and wanting to scream. I loved every minute of this, although I'm not sure I'd like to relive my actual store experiences. This game was a thoughtful, unnerving look at being in the belly of the beast and I loved it. There's really a depth here that resonates with my inner faceless employee. :)
so, I've noticed that I'm unable to get the last union card that I need to finish the game properly, due to handing the car person the wrong tape, is there anyway to fix that?
there’s no wrong tape to give them, either tape proceeds the quest and they will always give you an item after.
With that item, you can actually now go to the computer in the department store manager’s office and go to the last tab in the Self-Help Program.
After that, go back to the npc in the car to get the Union Card
Can you, please, give us some sort of a story explanation, or, at least, refer to one?
I tried to find an explanation of what actually happened in ''Sorry, We're Open'' online, but to no result.
I am REALLY curious, and don't want to be left with just mere interpretations of mine.
A lot of the game is really left up to interpretation and the story isn’t necessarily linear, but there are a few wikis and a TV tropes page out there compiled by fans if you want more info.
Thank you for the hint :) It's a shame, that nobody did a video analysis on both the ''No Delivery'' and ''Sorry, We're Open'', though. Not that I'm too lazy to analyze them myself, It's just that both of the games are deep enough too dive deep into the explanation of their overall story and meaning.
In my opinion, both the ''No Delivery'' and ''Sorry, We're Open'' are a perfect example of games which depict the mix of living an everyday working life and being stuck in a limbo/hell of sorts. For some reason, I find this type of horror games especially fascinating, and your games, I think, set an example of doing ''mundane job, but in hell'' type of plot right.
is there a way to get into the freezer in the grocery branch? i've gotten all 4 endings but I can't find a way into the locked freezer room :(
the other freezer door leads to the same place, just to the other side of the table in the stairwell; it just gives you another freezer key to replace the one you just used to get in.
It’s just a small event you could miss when choosing which freezer door to go thru
I’m watching a gameplay and I was wondering, could you have someone sacrifice themselves using I quit then revive them with CPR training?
yep, that’s possible
Just gotta make sure the battle doesn’t end before you revive them, otherwise they’re gone
Absolutely amazing game. You have truly mastered your sense of aesthetic with these games and I always look forward to them!
I love all the analogous statements made by the game, while also giving the player room to interpret things based on their own experience. Personally, I love the nuanced take on how corporate entities and the general public, while not purposefully, have teamed together to remove humanity from employees on any rung of the corporate ladder.
Things I love about this game:
* The gameplay structure is a bit more coherent than ND, while I loved No Delivery's gameplay, the routes to get to an ending felt all over the place, and you could be traversing the ending route without realizing, because there's no clear answer on your current direction. This game did well with allowing a slightly more clear path to the endings while also having "quasi-endings" through side quests.
* Delicate balance between dark-humor and just pure dark tones. While I appreciated the dark humor in your other games, I felt that they weren't as delicately traversed as this game was.
* Piece-by-piece storytelling. The story had a bit of a "trickle-down" (lol) affect where once one portion of the story clicked, everything else became all too familiar and easier to see. I liked that there was more dialogue in this game and a bit more narrative.
* Just a specific example, but I LOVED when you showed the person in the car the outcome of the self-help program. It was perfect.
I ended up still having a few questions even at the end of my playthrough, but I haven't replayed it yet. I am confused on who the victim was at the intro of the game (manager? employee? someone specific?) and the outcome of delivering all of the missing lunches (one thing though, is that I loved the subtle way of being able to grind out lunches end-game if you accidentally ate too many, however ironic it is). I did receive what was in the fridge after delivering all the lunches, but I didn't know if there was a more clear reward.
I would love if your next iteration could show your horror take on working at a restaurant. One suggestion could be a reliable navigation system, like a map (I understand some secrets are meant to be explored without the use of a map, but perhaps a map could unlock after finding all hidden rooms, this could help since there's a good amount of backtracking and I would forget that some areas exist.)
Oh, one more thing, does this game still have a steam key? I could not find a request key button on the purchase page.
thanks for playing, unlike No Delivery, this game was released simultaneously on Steam and itchio.
The Steam Keys for No Delivery are for those who have already bought it on itchio and want it on Steam
It's come up that it isn't immediately apparent as to why the commissioned soundtracks for this and my other projects were updated 3 months ago.
Please be respectful when mentioning or discussing this topic, and for any future reference, I'll place my stance here:
https://horror-n-oates.itch.io/sorry-were-open/devlog/553846/addressing-the-soun...
In short, I apologize if my games' original experience is hampered in any way because of the updated soundtrack, please know I have done my best to separate my games from this and their original commissioned soundtracks, and have been moving forward since I've been made aware.
In short, I am no longer working with the previous composer and have already updated the commissioned soundtracks used in all my projects.
Here are my posts addressing the update to the commissioned soundtrack at the time and the steps taken to update all my projects since:
https://twitter.com/horror_n_oates/status/1641763311669903360
https://twitter.com/horror_n_oates/status/1643573381059715072
https://itch.io/blog/512593/live-patches-updates
I have done my best to separate my games from this and their original commissioned soundtracks and have been moving forward since I've been made aware.
I apologize for any distress unearthing these facts may have caused.
I know no delivery has a steam key, but does this game not?
No Delivery was released on itchio long before it’s release on Steam, so the keys are for those who already own it on itch.
This game is a little different as it was released simultaneously on itch and Steam
I love the aesthetic of this game and it really does give off some creepy vibes at times. Looking forward to finishing this off in my own time.
Great job and looking forward to more 👍
What on earth do I do with the crate key? Does it get me the second fabric scissors?
Also fantastic game again, just as good as No Delivery, keep up the fantastic work man!
it’s used for one of the Save Data areas in the RPG Crafter game in the Computer in the Home Store’s Manager Office
Hope this helps!
Hmm, not as far as I can see, I have save data grocery and save data office, am I missing one?
There is a also a Save Data: Department item.
You can find it in the Butcher's Shop outside the Grocery Parking Lot (one of the bags behind the shelves in the back)
And the RPG Crafter game is in the Computer in the Home Store's Manager Office, in the "Documents" folder.
Just select the "Continue" option and you can select the Save Data there.
Basically, at the end of this quest, you'll be able to get the second Fabric Scissors from the TV in the mall.
Haha thanks but now I've no idea where to get a vcr box or where to use the floppy. Your games need a dedicated wiki or something
You can use the Floppy in the TV at the Mall to get the scissors.
The VCR Box is given at the end of the Donuts Shop quest, just give all the Union Cards and they'll show up at the ending area to give it.
There are actually some guides available on the Steam page if it helps
https://steamcommunity.com/app/2161450/guides/
You can pet the dog. 10/10 game
OK, I have actually finished the game now. I actually took the time to fill out the entire (I think) Employee of the Month wall because I was looking for the last quarter. I found it eventually. It's pretty good. I think I liked No Delivery better, but I'm still very happy with my purchase.
I think my only complaint would be grocery and department store are just more of the same after the home store. They go on a bit too long, though I did like the stuff with the mannequins quite a bit.
Had a weird problem with the corporate dungeon. The first time I went down there, I spent like five minutes going through and finally turned around. Got out immediately, so I figured it was a looping dungeon and maybe I need a key item. Never figured that out, though. Eventually, I tried going back and found the end just fine. I don't know if I left too soon the first time or what. I didn't realize I could run yet, so that's entirely possible.
mechanically i think this is a step up, but narrativley feels a bit directionless? i have the 3rd industrial cleaner and nowhere to use it, i searched the store high and low, but nothing. am i supposed to just keep doing shifts? or was i supposed to die to progress?
after a lot more running about i figured it out- you should really make that bathroom peephole more noticeable though. must have walked by it 10 times
Just finished it with all endings, and wow. This was the most intense one yet from you! The combat was brutal to begin with, and I lost several times until I... uh... stopped fighting and just messed around in the world and found that you gotta spend money to make money. But by the time that clicked, I was so distracted by how expansive the world was it was a wholly different experience. The themes explored here are I think also messier than your other games? But you do them a lot of justice!
I think there's only one thing I missed, which is what to do with the crate key. I at least don't think I used it anywhere, but I could be wrong? Everything else I've accounted for.
As usual, thanks so much for making this!
Hey Oates, question for ya. I think I basically got the order of everything figured out, but I need another scissors. I looked in the two places you mentioned elsewhere, and I did all the available shifts. Are the scissors in Dp shift or somewhere else? I already used one scissors, and I've looked basically everywhere else.
You get the second scissors by finishing the RPG Crafter minigame in the Manager’s Office at the Home Store. You’ll then get an item to use in the Mother Mall to get the scissors.
In the minigame, you use those Save Data items that are found in the locations outside the parking lots of the other stores. Hope this helps
Ohhhhhhh. Okay so there was an item from the minigame that I got I forgot about. Thank you. :) That makes a lot of sense. It must've not clicked with me.
Lovin' this game a ton so far, gave a little more detailed feedback on DA. But I've got even more feedback than just that. You're a genius with horror narratives and narratives in general imo. The fact that you reuse assets and code from as far back as Day Dreaming Derpy while adding new stuff and refining it all into a mix of genres is so excellent to me. It's a collectathon RPG. No stats. I love it. Especially because one of my biggest gripes with a lot of RPGs is that they mostly revolve around stats. Status effects are basically unnecessary 9 times out of 10. As well as buffs and debuffs, despite the option existing. Having a game that relies on its mechanics to be fun, engaging, entertaining, and consistently interacting and thought provoking is the best. It makes me think of Inscryption a bit, in how it functions. It's constantly keeping you on your toes, constantly thinking about your next move, even as you get stronger. It's not about just mashing A to win or using one single facet of the gameplay or spamming basic attacks.
This turned out to be one of my favorite recent horror games. The early difficulty curve is kind've brutal, but once I built up enough cash, I could keep my head above water for the rest of the game.
The present plot is extremely good. I found the union and solidarity themes touching and effective. I feel I don't see that in horror games (workplace-set or otherwise) very often.
I did notice there is less music here than in No Delivery. I was a big fan of the louder music there. I still liked the sound design overall, but this games soundtrack is more muted and sparser than I anticipated.
Im struggling to find the VCR box for the cassette tape, and where exactly do I put the smiley and resignation letter? i got three quarters already but now I'm stumped lol
edit: never mind! i found what to do haha, I was just being silly. I loved the game a lot; oates you always make really cool and interesting things. i remember getting no delivery, and npbody's home. i also remember how excited and happy I was when I found you were making this game!! I cant wait to see what you make next!!
i actually need some help it seems like I may have soft locked myself if that is possible. It feels as though I've gone everywhere poosible but the last area which seems to be a mall with caution tape that requires fabric scissors to get through. Well I've searched all locations multiple times to try to figure out where to find them but no luck could I get a tip.
I haven't posted a youtube video but I've been streaming the whole process if that would help. https://www.twitch.tv/tyview
At that point, you would now be able to go to the areas outside the Grocery & Department Store parking lots (where the flickering lights are at the bottom left & right points of the parking lots)
From those locations, you'll find what you need to progress
Hope this helps
thanks for the reply sadly I lost my save but I will play again